Solution Master is a business process outsourcing (BPO) and customer service center
specializing in bilingual (English and Chinese) products. Our offerings include, but are not limited to: call center management, customer service, training, quality assurance, data entry, content moderation, and survey creation/deployment.
Our Health and Wellness team works with a spectrum of healthcare clients (which include home health agencies, pain management clinics, and pharmacies) that serve a primarily immigrant patient population (mostly native Chinese-speaking). Providing patients with superior customer service is a top priority for our clients, and working with our team enables them to broaden the scope of services they can provide for their patients.
